SWIFTCOM TECHNOLOGY PTE LTD PERSONAL DATA POLICY
This is the Personal Data Policy (“Policy”) of Swiftcom Technology Pte Ltd (“Swiftcom”).
You have been directed to this Policy because Swiftcom is collecting, using or disclosing your personal data.
In this Policy, when we use “we”, “us” or “our”, we refer to Swiftcom which is collecting your personal data, or which is operating www.walkietalkie.com.sg (“the Website”) which you are accessing or using.
This Policy applies to all personal data that you may provide to us and the personal data we hold about you. By providing us with your personal data or by accessing, using or viewing the applicable Website or any of its services, functions or contents (including transmitting, caching or storing of any such personal data), you shall be deemed to have agreed to each and all the terms, conditions, and notices in this Policy. If you do not agree, please cease use of the relevant Website(s) and/or service(s) and DO NOT provide any personal data to us.
Questions regarding this statement should be directed to Swiftcom by sending an email to us at the email account as supported by the various services.
This personal data policy contains a number of references to other information pages on our site and other websites. Swiftcom recommends that as you read this personal data policy, you would likely click on such links to obtain further important details about the personal data, as they may contain further terms and conditions which apply to you as a User, Buyer or Supplier.
1.1 When you use our Website, any services we provide or in your interaction with us, the personal data we may collect includes:
(a) Data collected directly from you. This may be done through this Website, over the phone, by email, or in person. The data collected may include, but is not limited to:
(b) Data collected by automated means. Various technologies may be used on our Website and our mobile and web-based applications in order to make them more user-friendly, effective and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us. This data does not generally, but may, contain a User’s personal data. Examples of such technologies include:
2.1. We use your personal data for the purposes of serving you. This includes, where applicable:
2.2 We may also use your personal data for purposes connected or relevant to the business for example:
2.3. Your personal data may also be anonymized for use by Swiftcom for other purposes.
2.4. If you have consented, your personal data may be used by Swiftcom for the purposes of marketing products and services offered on the Website or other products or services offered by Swiftcom or those of its strategic partners or business affiliates. We would typically do so by informing you of the latest activities, special offers, promotions or sending you newsletters, where available.
2.5. If you have contacted us with any complaints, feedback, comments, suggestions, we will use and disclose your personal data (including your contact history) to respond to you and provide you with the best service possible. If you are the complainant and you do not want us to disclose your identity to the party you are complaining about, you must let us know immediately. However, it may not always be possible to handle your complaint on the basis of anonymity.
2.6. When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other electronic means.
2.7. If we need to use your personal data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.
3.1. We will not sell your personal data to third parties.
3.2. We will only disclose your personal data to third parties where you have provided us consent, and in the situations expressly set out in in this Policy. If you have consented to receiving marketing information from us, our strategic partners and business associates, we will be disclosing your personal data to them.
3.3. Your personal data may be disclosed and shared within Swiftcom to allow us to provide the products and services which you have requested.
3.4. We may disclose or share your personal data with third parties who provide necessary services to us, such as:
3.5. We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.
3.6. Our website may have the functionalities to allow you to share your personal data with other third parties such as other users of our website. You are responsible for your choice(s) and are deemed to have provided consent for any sharing of your personal data in the manner provided by the website.
3.7. You fully understand and consent that we may transfer your personal data to any location outside of Singapore for the purposes set out in this paragraph 3. When transferring your personal data outside of Singapore we will protect your personal data to a standard comparable to the protection accorded to your personal data under the Singapore Personal Data Protection Act 2012 by ensuring that the recipient is either in a jurisdiction which has comparable data protection laws, or is contractually bound to protect your personal data.
4.1. This Policy only applies to our website and information that we collect from you. Our websites may contain links to other websites which are not owned or maintained by us. When visiting these third party websites or disclosing your personal data to third parties (including buyers or sellers on our website), you should read their privacy policies and/or personal data policies, or ask relevant questions before you disclose your personal data, We are not responsible for the collection, use or disclosure of your personal data by such third parties.
5.1. Our website and mobile or web-based applications may provide you with social plug-ins from various social networks (such as Facebook and Twitter). If you choose to interact with a social network, your activity on our website or via our mobile or web-based applications will also be made available to social networks such as Facebook and Twitter.
5.2. If you are logged in on one of the social networks during the visit of one of our websites or mobile or web-based applications, the social network might add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or mobile or web-based applications.
5.3. We cannot influence this data collection and data transfer via the social plug-ins. Please read the privacy policies and/or personal data policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.
6.1. Our website and mobile or web-based applications may offer location-enabled services, such as Google Maps and Bing Maps. If you use those mobile or web-based applications, they may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location. You are always asked if the geo-location service can be activated and you can also object to this geo-location service within the respective mobile or web-based application.
7.1. Our website and mobile or web-based applications may contain web analytic services provided by Google Analytics. This means that when you visit our website or use any mobile or web-based applications, a cookie will be stored on your computer or mobile device, except when your browser settings do not allow for such cookies.
7.2. This further means that when you visit our website or use any mobile or web-based applications, the personal data described above in paragraph 1.1 – including the “click-stream data”, the data from “web beacons and tracking links” and information stored in Google Analytics’ cookies – will be sent to Google Analytics for analysis for and on behalf of us. Please note that if you have created an online profile at our website or mobile or web-based application and if you are logged on in this profile, a unique number identifying this profile will also be sent to Google Analytics in order to be able to match the web analytics data to this profile.
8.1. Our website and mobile or web-based applications may use retargeting technologies within the internet. This enables us to show our visitors, who were already interested in our shop and our products, advertisement from us on partner websites.
8.2. We also work with other companies who use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our websites or mobile or web-based applications and your interaction with our communications, including advertising.
8.3. Retargeting technologies analyse your cookies and display advertisement based on your past surfing behaviour.
8.4. We do not store any personal data about you with this technology.
9.1. We endeavor to take precautions to ensure that the information you have provided is protected against unauthorised or unintended use, access or disclosure. However, we cannot be held responsible for unauthorised or unintended use, access or disclosure that is beyond our control.
10.1. To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.
11.1 We may amend or modify this Policy from time to time. The amended Policy will be available on our Website.
12.1 If you have any questions about the processing of your personal data or about our Policy, if you do not accept the amended Policy, if you wish to withdraw any consent you have given us at any time, or if you wish to update or have access to your personal data, you are welcome to contact us. The contact details are:
|Attention to||: Swiftcom Technology Pte Ltd – Data Protection Officer|
|Telephone number||: +6566028170|
|: 28, Senang Crescent #04-05, Bizhub 28, Singapore 416601|
12.2. All requests for correction or for access to your personal data must be in writing. We will endeavor to respond to your request within 30 days, and if that is not possible, we will inform you of the time by which we will respond to you.
12.3. We may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.
12.4. In many circumstances, we need to use your personal data in order for us to provide you with products or services which you require or have requested. If you do not provide us with the required personal data, or if you do not accept the amended Policy or withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the products and services that you require or have requested.
12.5. We may charge you a fee for responding to your request for access to the personal data which we hold about you, or for information about the ways in which we have (or may have) used your personal data. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.
13.1. You may send complaints regarding our handling of personal data in the following ways:
Address : 28, Senang Crescent #04-05, Bizhub 28, Singapore 416601
– provide the name, contact number and address of the person submitting the feedback
– provide the relevant details required such as the relevant time period, our employees or who involved, or copies of relevant documents.
Telephone : +65 66028170
13.2. All complaints will be evaluated by us in a timely manner. After Swiftcom has completed its evaluation, the Data Protection Officer (or a duly appointed representative) will respond to the person who submitted the complaint or feedback, with the results of the evaluation.
14.1. This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.